Identity Credential, and Access Management: Lessons Learned and Best Practices

Attachment Size
ICAM Best Practices Paper 1.25 MB

Abstract

Report: Identity Credential, and Access Management: Lessons Learned and Best Practices
Case Studies from Domestic and Foreign Government Organizations
Developed by the 2021 ACT-IAC Associates Program Class for the IT Management & Modernization Community of Interest  
Released: January 3, 2022

This report provides best practices and lessons learned on Identity, Credential, and Access Management (ICAM) technologies through examination of case studies from US federal and foreign government organizations.

The case studies in this report provide a set of lessons learned that government stakeholders can use as they plan ICAM strategies. These are real-world examples that provide insight into successful implementations of ICAM instances. Readers will find information in these case studies that can assist them with ICAM efforts.

The represented Government agencies and organizations made choices of vendors and solutions are based on program-specific selection criteria. The IT Management & Modernization Community of Interest respects the independence of these choices and does not advocate any one vendor or solution over another.

Document Date
Author (organization)
ACT-IAC IT Management & Modernization COI
Document type
Report